Posted by Steven Birnbaum – As the ex-chair of the IT Committee, I can tell you we reviewed in early 2017 a system that would eliminate the issue of notification via email. Email is an unreliable communication for mass distribution for a host of reasons. Mass emails can be rejected by content, the senders hosting account, the residents hosting account and many other reasons. AOL is an example of a very aggressive firewall and content filtering system that many times will block normal email inadverrtantly. All email systems have elaborate mechanisms in an attemp to stop mass emails or spam. These mechanisms often block legitimate emails as well. In the early 2000’s the govenment instituded a Can-Spam law that set these parameters.
The system that was recommended will eliminate the many email problems that have been around for the last 10 years. Another benefit is it would replace the current website that is dated and too limited to be efficient and effective. Residents would have a Dashboard of every community notice and function always current and up to date.
The Dashboard would replace the home page of the current website. residents would be able to see the status of their workorders. Every ammenity that needs scheduling is controlled by a calendar and that calendar is shared, again on the residents Dashboard and can be programmed to be automatic.
This system is considered the top HOA management system in the business (unless a better one has come out in the last 2 years). The residents and the community deserve a modern communication system. This would also reduce the workload of the management company. Not taking into account of the cost savings of mamangement workload, the system would cost residents about 85 cents a month. I would suggest anyone that in interested in why it has not been implemented ask the management company.
One more note, sending one email per house was the case for sending out the resident directory before 2018. That was done because I maintained and sent out the resident directories. We used a system that limited the number of emails allowed to be sent per month. This was done because the previous board of directors refused to offer a resident directory for the residents and would not fund the required system. That function was turned over to the management company in late 2017.
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